CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call  send us an email at figure8apparel.shop@gmail.com

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FAQ

 
How do I track my order?
 

Customer will receive an email confirmation with tracking details once item(s) has been shipped.

 

 

 

What are your delivery options?
 

Customers has the option of picking up their order free of charge, or customer can pay additional for shipping. 

 

 

 

How do I return an item?
 

Due to Covid19 all sales are final! If customer will like guidance on choosing a size please feel free to contact our. 

Lost or Stolen Package? 
 

Figure8Apparel is not responsible for lost or stolen packages once ship through USPS. All customer will receive tracking information. If in the event you do not receive your package please contact your local USPS office.

 

 

 

Do you provide International delivery?
 

Yes, we ship international. All international orders will be received within 7-14 business days excluding weekends. 

 

 

 

What is your returns policy?
 

Due to Covid19 all sales are final! If customer will like guidance on choosing a size please feel free to contact our. 

Store Policy 

No refund nor exchange, all sales are final. Sizing descriptions are listed with every product. Please review sizing chart carefully, if you are still need clarification feel free to contact us at 954-594-1481 or email us at Figure8Apparel.shop@gmail.com

 

Order Processing

-All orders are processed, verified, and shipped within 1-2 business days. We will send you a confirmation email that includes your tracking number, so that you can follow the progress of your shipment.

 

Weekend Orders

-All orders placed on weekends/holiday will be processed on the next business day.

 

Shipping 

-US Orders:

USPS standard shipping (3-5 business days)

 

-International Orders:

USPS Priority international mail (7-14 business days)

-Once order is shipped you will receive an email with tracking information

-Once order has been shipped with tracking information Figure8Apparel is not responsible for non delivered items. Please contact your local postal service 

 

Pick Up Orders

-Can’t wait? Want your order today? During checkout choose the “Can’t Wait” option. After your order is complete contact us at 954-594-1481 to schedule your pickup.